We are aware of the national medication shortages and are doing our best to navigate this issue. For patients experiencing difficulties filling your prescriptions please message your provider through the patient portal with all request details. Please allow 48-72 hours to process these requests.

                           

NOTICE OF PRICE INCREASE:

We at West End Consultation Group strive to provide comprehensive and affordable care to our patients. Unfortunately, operating costs have increased significantly over the life of our practice and in order to continue providing necessary care to the community we have made the difficult decision to increase our service rates. This increase will be effective as of May 1st, 2025.

Overdue Balance Policy

A balance is considered “overdue” when the client has not made a payment on the amount not covered by insurance within 2 billing cycles (60 days) since the appointment.

• Clients with overdue balances exceeding $300 will be required to comply with one of the three options listed below:
  1. Pay down their balance before being seen for an appointment with a provider
  2. Pay upfront for their appointment before being seen by a provider
  3. Reschedule the appointment until their balance is reduced to under $300.
• If a client has a balance that has been outstanding for 90+ days, regardless of the amount, they must pay for any appointment going forward upfront and in full.