We are aware of the national medication shortages and are doing our best to navigate this issue. For patients experiencing difficulties filling your prescriptions please message your provider through the patient portal with all request details. Please allow 48-72 hours to process these requests.

                           

NOTICE OF PRICE INCREASE:

We at West End Consultation Group strive to provide comprehensive and affordable care to our patients. Unfortunately, operating costs have increased significantly over the life of our practice and in order to continue providing necessary care to the community we have made the difficult decision to increase our service rates. This increase will be effective as of May 1st, 2025.


Prescription Refills and Prior Authorizations

Prescription Refill Policy

All prescription refill requests require an office visit with your provider. Also any medication or dose changes require an office visit. Before leaving the office, be sure you have scheduled an appointment before your medications will run out.  If you need to reschedule your appointment, make sure to make the rescheduled appointment before your medications run out.

Prior Authorizations for Prescriptions

Prior Authorizations for prescription medications require an office visit with your provider. To avoid the confusion and delays of dealing with prior authorizations and additional office visits, it is very important that you supply us with a copy of your insurance formulary (preferred medications your insurance plan will cover). Your insurance company will require prior authorization for any medication prescribed that is not listed on your formulary.

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